Frequently Asked Questions

Everything you need to know about bringing luxury home.

What are your shipping and delivery options?

We offer White Glove Delivery for all premium furniture pieces, which includes assembly and placement in your room of choice. Standard threshold delivery is also available for smaller items.

What is your return policy for furniture?

You may return most items within 30 days of delivery. Please note that items must be in original condition, and a restocking fee may apply to large furniture pieces.

Do you offer financing for large purchases?

Yes, we partner with several leading financial institutions to offer flexible monthly payment plans, including 0% APR options for qualified buyers.

How can I track my order status?

Once your order is processed, you will receive a tracking number via email. For large furniture deliveries, our logistics team will call you 24-48 hours in advance to schedule a specific delivery window.

Does your furniture come with a warranty?

All Regency Furniture pieces come with a standard 1-year manufacturer warranty covering structural defects. We also offer extended protection plans for accidental stains and damage.

Can I request fabric swatches before I buy?

Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home decor.